Delivery

Thank you very much for your order. Your items will be dispatched within 48 hours of receipt via Royal Mail First Class or courier.

UK Standard Delivery

Most items will be shipped first class, however larger items will be sent as standard parcel.

During busy periods and/or holidays it may take a little longer to deliver than usual so if your order is urgent please let us know by email enquiries@kindredandkind.co.uk, and we will try our very best to help.

EU Delivery (outside UK)

We ship all EU orders via Royal Mail Airmail or specialised courier where possible. The cost for these options vary.

£0 to £35 - £8.95 per delivery address

£35 to £50 - £19 per delivery address

£50 to £60 - £24 per delivery address

£60 to £75 - £30.95 per delivery address £75+ - £35.95 per delivery address

For certain orders delivery costs may be more than quoted during checkout. When this is the case we will contact you to advise you of your options and any increased costs and how to pay. Certain orders may be shipped separately but we will advise you in advance if this is the case.

Orders for furniture and some of our larger items are usually despatched within five working days. Deliveries will take up to two working days to arrive once despatched. Couriers require a signature on delivery of your order. and where a signature is not provided the courier will hold the package and a card detailing how to arrange re-delivery will be left. Parcels returned to us due to non-delivery will be re-sent at the expense of the customer. We can only deliver on weekdays, should you require delivery on Saturday please contact us for a price. Larger items or fragile or pieces of furniture weighing over 30kg may take up to seven working days to despatch and a further five working days to be delivered.

Unfortunately some larger items may be unavailable for mainland European delivery. If you have any questions regarding delivery to mainland Europe please email enquiries@kindredandkind.co.uk for a quote.

Packaging

We re-use cardboard boxes and protective wrapping whenever possible and would ask that you do the same. Thank you.